How can we
help you today?

Search the answers, browse by topic, or reach the support team about an existing purchase.

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BROWSE BY TOPIC

Find the right answer.

Getting started

Requirements, installation and what the free core includes.

2 answers

Ordering

Pickup, delivery and dine-in orders.

2 answers

Payments

The payment providers you can use at checkout.

1 answer

Apps

Customer and team apps, inclusions and printers.

3 answers

Plans & pricing

Commission, plan inclusions and yearly billing.

2 answers

Account & support

Setup help, downloads, licenses and refunds.

3 answers

Marketing

Bringing customers to your ordering website.

1 answer

Documentation

Step-by-step setup guides for RestroPress and each extension.

Open the docs

QUICK ANSWERS

Common questions.

Can’t see your question? Search above or browse all the answers.

Talk to our team
Do I need a WordPress website?
Yes. RestroPress runs on a WordPress website. You will also need hosting, a domain and any payment accounts required for your checkout.
Can I accept pickup and delivery orders?
Yes. Pickup and delivery are available with the free core. You can extend your setup with delivery zones, fees, timings and other tools.
Which payments can I accept?
RestroPress supports payment integrations including Stripe, PayPal and other providers. Choose a provider available in your country, check its account requirements and compare the payment extensions.
Where can I find my downloads and license?
Open your RestroPress account using the account associated with your purchase.
Will my existing printer work?
Printer support depends on the app, device and connection. Check the app documentation and confirm the exact model with our team before choosing hardware.

STILL NEED A HAND?

Talk to the right people.

Setting things upStep-by-step guides for RestroPress and each extension.Browse the documentation Something isn’t workingOpen a ticket from the account connected to your purchase, so support can find your license.Open a support ticket Before you buy, or a custom projectAsk about plans, apps or a custom setup for your restaurant.Contact the team

BEFORE OPENING A TICKET

Need a hand?
Help us understand.

A few details help the support team understand your setup and find your purchase.

Open a support ticket
  1. 01

    Describe the issue

    Include the product name, what you expected and what happened instead.

  2. 02

    Add useful context

    Share versions, the steps to reproduce the issue and screenshots without private information.

  3. 03

    Use your purchase account

    Open a ticket from the account connected to your purchase so support can find the right license.

Product support is provided under our support policy. Custom development may require a separate scope.