WhatsApp order button
An Order on WhatsApp button appears on your checkout page below the purchase form. Customers tap it and WhatsApp opens with the order message ready to send.
WhatsApp Order
Customers build their cart on your site, then send the whole order to your WhatsApp number as a pre-written chat message. Run it beside your normal checkout, or make WhatsApp the only way to order.
Included in Professional, Business, AgencyOnly need this one? Buy it on its own from $49 / year
RESTROPRESS · ORDERINGWHAT WHATSAPP ORDER ADDS
Orders where you already chat.
Full order in the message
Every item with quantity and price, selected addons, special instructions, subtotal, tax, discount and the order total are formatted into the message automatically.
Customer and service details
The message carries the customer's name and phone, the order date, the chosen service type, the requested delivery or pickup time and, for delivery, the address entered at checkout.
Mobile and desktop aware
On phones and tablets the button opens the WhatsApp app; on desktop it opens WhatsApp Web. Customers install nothing new.
WhatsApp-only mode
Choose Both Checkout and WhatsApp Order, or WhatsApp Order Only, which hides the payment form and purchase button so every order arrives as a chat.
Custom button text
Set the button label to match your tone, such as Order on WhatsApp or Send my order.
Pre-filled for signed-in customers
Name and phone are filled from the customer's account when they are logged in, so repeat customers just tap and send.
MAKE IT YOURS
From setup to service.
WhatsApp Order needs just your business number, then every order can arrive as a message you can reply to.
Get setup guidance
- 01
Have a WhatsApp number ready
Use your WhatsApp Business or personal number, written with the country code, and make sure someone on the team watches that chat during service.
- 02
Enable it in RestroPress settings
Go to RestroPress > Settings > General > whatsapp, tick Enable, enter the WhatsApp number and the button text, then choose Both Checkout and WhatsApp Order or WhatsApp Order Only.
- 03
Customers send orders via WhatsApp
They fill their cart, tap the button at checkout, review the pre-written message in WhatsApp and send it. It lands in your WhatsApp chat, ready for your reply.
PLANS & REQUIREMENTS
The right tool. The right plan.
ORDERING EXTENSION
Included in Professional, Business, Agency
Compare the complete feature list to see which plan fits the rest of your setup.
5 WEBSITES
Professional
$429/ year
15 WEBSITES
Business
$799/ year
30 WEBSITES
Agency
$1,499/ year
BUY THIS EXTENSION ONLY
Buy WhatsApp Order on its own.
One-year licence. Pick how many websites you run.
1 websiteMost popular$49/ year$4.08 / month, billed yearlyOne-time payment, 1 year of updatesBuy now Up to 5 websites$99/ year$8.25 / month, billed yearlyOne-time payment, 1 year of updatesBuy now Up to 15 websites$159/ year$13.25 / month, billed yearlyOne-time payment, 1 year of updatesBuy now
Licence key and download appear in your account right after checkout. Includes updates and support for this extension.
QUESTIONS, ANSWERED
A few things to know.
Is a WhatsApp Business account required?
No. Orders are sent to whatever WhatsApp number you enter in the settings through a standard WhatsApp chat link, so a personal number receives them just as well. A WhatsApp Business account is recommended because it gives you labels and quick replies for handling orders.
What information is included in the WhatsApp message?
Every item with its quantity, price, selected addons and special instructions, then subtotal, tax, discount and total. Above that sit the customer's name and phone, the order date, the service type, the requested time and, for delivery, the address entered at checkout. The message is pre-formatted so your team can read it at a glance and start cooking.
Do customers need to install anything?
No. On a phone the button opens the WhatsApp app the customer already has; on a desktop it opens WhatsApp Web, in both cases with the order message ready to send. In the default Both mode the standard checkout is still there for customers who prefer to pay online.
Can I confirm orders through WhatsApp?
Yes. The order arrives as a normal chat, so you can reply to confirm, ask about an allergy or quote a delivery time. Note that a WhatsApp order is not saved as an order in RestroPress, so if you want it in your order list and reports, enter it there yourself or ask the customer to use the standard checkout.
CONTINUE EXPLORING
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Included in Professional, Business, AgencyView extensionYOUR NEXT DIRECT ORDER STARTS HERE
See how it works for your restaurant.
Explore the ordering experience, then choose the tools your team needs.