Customer communication

Send instant SMS updates for every order

Name: SMS Notification
Brand: RestroPress
SKU: 4648
Price: 49 USD
Availability: InStock

Keep customers and admins informed at every order stage via Twilio or Plivo, from placement to delivery, with customizable messages for each status.

In the Starter plan v1.3.4

Send instant SMS updates for every order screenshot

What it does

Customers who do not hear from a restaurant after placing an order get anxious and contact support. The SMS Notification extension solves this by sending automatic text messages to both the customer and the admin at every key stage of the order, from confirmation to delivery.

Works with Twilio and Plivo SMS providers. Configure your messages in the admin panel without touching code. Enable admin notifications separately from customer notifications. Supports WordPress multisite. The result is fewer support queries, better-informed customers, and a more professional ordering experience.

Everything in the box

Automated order SMS

Customers and admins receive automatic text updates at each order status change.

Separate admin and customer alerts

Configure admin notifications and customer messages independently.

Custom message templates

Write your own SMS text for each order status in the admin panel.

Twilio and Plivo support

Works with both major SMS providers. Custom integrations available on request.

WordPress multisite compatible

Works across multisite WordPress installations.

Status-driven triggers

Messages fire automatically when order status changes to accepted, ready, in transit, completed, and more.

CHOOSE A LICENSE billed yearly

1 year of updates & support · renews yearly · cancel anytime

14-day money-back guarantee
One year of updates & priority support
Works with RestroPress free core

ALSO AVAILABLE IN A PLAN

Starter plan

Get this extension plus 24 more in one yearly subscription, for less than buying each one separately.

View pricing

Version1.3.4

WordPress5.3 or Higher

PHP7.4

Read the documentation

HOW IT WORKS

Three steps to automated SMS

Step 1

Connect your SMS provider

Enter your Twilio or Plivo credentials in RestroPress SMS settings.

Step 1

Step 2

Configure your messages

Write custom SMS text for each order status and enable admin and customer alerts.

Step 2

Step 3

Orders trigger messages automatically

Customers and admins receive texts at each stage without any manual action.

Step 3

Changelog

Documentation

Version 1.3.4
* Fixed: Delayed pending SMS notifications for online payment gateways until checkout/payment is completed successfully.

Version 1.3.3

Required plugin validation issue fixed

Version 1.3.2

Service date issue fixed
Correct date format added for service date

Version 1.3.1

Item Quantity added
Service date issue fixed
Added country code check before sending a message

Version 1.3

Added variable for ordered food item list {ORDER_ITEMS}
Fixed settings link

Version 1.2

fixed customer phone number from payment meta issue

Version 1.1

Code optimized.
Added voice notification feature for admin
Added functionality for SMS notification to customers on each order status change
Added {service_type} , {service_time} in the variables

Version 1.0